How do I change my deposit limit?

Log in to your bjvip account, go to the Settings section, and click on "Responsible Gaming." From there you can increase or decrease your deposit limit. Decreases take effect immediately, but increases may require up to 24 hours to apply.

Will I lose my account balance if I activate self-exclusion?

No, activating self-exclusion keeps your account balance fully protected. Once the exclusion period ends, you can log in as normal to view and withdraw your balance.

A family member of mine has become addicted to bjvip — what should I do?

Reach out to bjvip Support and explain the situation. We will investigate the account in question and take the necessary steps. We also encourage you to speak directly with your family member about the issue.

Is the session timer mandatory?

No, the session timer is optional. However, we strongly encourage everyone to use it — it helps you stay aware and build healthier gaming habits.

Can I reopen my account before the self-exclusion period ends?

No. Once self-exclusion is activated, your account cannot be reactivated before the set period ends. This is intentional by design to ensure the exclusion remains effective.

bjvip | Responsible Gaming — Play Safe, Stay in Control

Our Responsible Gaming Features

Bjvip provides multiple effective tools to help you keep your gaming experience safe and in control.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. bjvip helps you stay within your budget.

Session Time Limit

Set a session timer to prevent extended play. Once the time is up, bjvip will remind you to take a break.

Self-Exclusion Feature

Temporarily close your account for a set period whenever you need to. bjvip allows you to take a break ranging from 7 days up to 6 months.

Reality Check Reminder

You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much you've spent.

Gaming History Review

You can view your complete gaming and transaction history at any time. It's a great way to understand your own patterns.

24/7 Support Team

If you have any concerns about your gaming, reach out to bjvip Support at any time. Our team is ready to help.

Table of Contents

1. What Is Responsible Gaming
2. How to Set Your Limits
3. Recognizing Problem Signs
4. The Self-Exclusion Process
5. Underage Protection
6. How to Get Help
7. Our Commitment

Please note: Gaming should be a form of entertainment, not a source of income. Chasing losses by placing bigger bets can be dangerous. Always play within your means.

What Is Responsible Play and Why Does It Matter

Responsible play means enjoying gaming in a way where you remain fully in control. At bjvip, we believe every player should understand their own limits and enjoy gaming within them.

Online gaming can quickly become an addiction if healthy boundaries aren't maintained. Many people in Bangladesh play online games for entertainment, but it can be hard to notice when things start getting out of hand. bjvip wants to help you recognize that difference.

The core principles of responsible gaming are:

Only play with money you can afford to lose without it affecting your daily life
Don't treat gaming as an alternative income source or a way to pay off debts
Don't sacrifice sleep, family time, or work for gaming
Avoid placing large bets impulsively after a loss
Take regular breaks and check in with how you're feeling

              bjvip's location: We want you to enjoy your time with us for the long haul. That's why Responsible Gaming isn't just our policy — it's our responsibility.
            

How to Set Your Gaming Limits

Bjvip gives you a range of tools to manage your own gaming habits, so you can set your own limits and stay in control.

Set a deposit limit

Go to your account settings and set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Set a Loss Limit

Once you've lost a set amount, bjvip will automatically stop you from placing further bets. This feature is popular among smart players.

Enable Session Timer

Set a session time limit to avoid playing for too long in one go. When the time is up, bjvip will send you a reminder.

Keep Reality Check On

Every 30 or 60 minutes, bjvip will notify you how long you've been playing and the total amount transacted in BDT.

Take a Cooling-Off Period

If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.

Recognizing the Signs of Problem Gaming

It's not always easy to see when gaming starts having a negative impact on your life. If you notice any of the warning signs below, it's important to act right away.

Warning Signs

Spending beyond your budget

Chasing losses

Lying about gaming

Neglecting family or work

Cutting back on sleep to keep playing

Serious warning signs

Playing with borrowed money or credit

Feeling restless when you can't play

Withdrawing from friends and family

Falling into financial difficulty

Repeatedly trying to stop but failing

If you notice these signs: Contact bjvip Support or enable self-exclusion directly from your account settings. Your wellbeing is the biggest win of all.

Self-Exclusion — Take a Break

Bjvip's self-exclusion feature lets you take a break from your account for a set period of time. It's entirely voluntary and can be activated at any time.

You can choose from the following self-exclusion durations:

Temporary Break (Cooling-Off): 24 hours to 30 days
Short-Term Exclusion: 1 month to 6 months
Long-Term Exclusion: 6 months to 5 years
Permanent Exclusion: Permanently closing your account

              Important: Once self-exclusion is activated, it is not possible to reopen your account before the set period ends. Please make this decision carefully.
            

To activate self-exclusion, go to your bjvip account settings or contact our Support team directly.

Minor Protection

Bjvip strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity is confirmed through our KYC process.

Age verification is required for all new accounts
Withdrawals cannot be processed without identity verification documents
Any account identified as belonging to a minor is closed immediately
Additional verification is triggered for suspicious accounts

Advice for parents: Use parental control software on your computer or mobile device. If you suspect your child has created a bjvip account, contact our Support team immediately.

How to Get Help

If you're experiencing gaming addiction or feeling overwhelmed, you're not alone. The bjvip Support team is available around the clock and ready to help.

What kind of support you can get through bjvip:

Live Chat Support: 24/7 live chat availability
Email Support: Describe your issue in detail to get support
Changing account limits: Update your limits at any time
Emergency exclusion: Instant account suspension option

Please note: Asking for help isn't a sign of weakness — it's a brave step. bjvip always puts your well-being first.

Bjvip's Commitment to Responsible Gaming

Bjvip is genuinely committed to fostering a responsible gaming environment. The long-term wellbeing and happiness of our players always comes before business interests.

We never encourage irresponsible gaming
Our advertising is always transparent and ethical
We continuously improve our Responsible Gaming tools
Our staff are trained in Responsible Gaming practices
We proactively reach out when we notice suspicious behavior

Responsible play at bjvip is more than a rule — it's part of our culture. We want you to walk away with a smile after every session.

At bjvip Responsible Gaming — Play happy, stay well